Live 24/7 Shopping on Facebook and Instagram
You can find event post reminders for weekly live sales on our social media pages.
👉🏽Facebook @5dolladivas
👉🏽Instagram @5dolladivas
👉🏽TikTok @5dolladivas
New Vs. PreLoved Gently Used Clothing
Live shopping & social media sales primarily feature preloved (pre-worn) clothing with a few new items. When shopping on Facebook and Instagram posts and live sales, all items are in pre-worn, (gently used) condition unless specified as New or 😍NWT😍 (New With Tags).
Live Shopping Alerts
Want an alert when I go live? Click the link below then click the Get Messages button.
https://getsoldlive.com/5dolladivas
Once you click on the button 'Get Daily Messages' the bot will message back 'Get Daily Messages.' That's it, you're on the alert list! If you want to double check just send me a message and I'll verify you're added.
Comment Shop 24/7 on Instagram and Facebook
Shop with 5DollaDivas on Facebook and Instagram 24/7 by commenting the 'ItemNumber' during any live sale, on any live sale replay, image, video, story or reel! Ex. 1005
The bot will send a direct message to your Instagram or Facebook messenger with the item details and a Checkout button. You can remove any item and checkout directly in Facebook Messenger.
Items in your cart will expire 12 hours after you add them. If you are a 5DDVIP customer and which to hold your cart longer please direct message me.
Ex. Facebook
If the item is out of stock the bot will message you and ask if you want to be added to the waitlist. Click 'Get daily messages' to be notified when the item is back in stock.
Ex. Facebook
Ex. Instagram
SHOPPING ON ANOTHER FACEBOOK PAGE
I use a different bot when selling as a guest on another owner's Facebook page. Follow the instructions below to shop with me on a guest’s page.
You must 🛍Comment 'REGISTER' 🛍 to shop AND for freebies if you have not shopped with me before.
👉🏽Comment “SOLD + ItemNumber“ to BUY the item. Ex Mine 123
👉🏽Comment “PASS + ItemNumber“ to PASS on the item
👉🏽Click the Checkout button under any item you win or comment 'CHECKOUT' for a secure checkout link
👉🏽Once you've shopped with me before you will receive your claimed items and checkout link in your Direct Messenger.
DM me with any questions!
Cart Reminders
All shopping carts expire 12 hrs after you add the item(s). The bot will send you a reminder via direct message 4 hours before your cart expires. Once a cart expires items are automatically offered to anyone on the waitlist or returned to stock.
Checkout and Payments
Click the Checkout button in your Facebook or Instagram inbox for a secure checkout link. You can use your gift cards at checkout.
Ex. Facebook
Installment Payments
Shipping
Orders from live and social media sales ship the next business day after payment is received. Orders paid after 2pm Friday will ship Monday morning.
Standard USPS Shipping is flat rate based on the pre-tax order total. Read more on our shipping policy.
For Order Totals:
$1 - $19.99 Standard Shipping is $8
$20 - $34.99 Standard Shipping $5
$35+ Standard Shipping FREE
Orders are shipped Standard Shipping via USPS and UPS. You may select and pay for expedited shipping options at checkout.
If you ship to a P.O. Box we may not be eligible for our Standard Shipping rate. If Standard Shipping cannot be used we will contact you with other shipping options. Additional charges may apply.
Please contact us via the Contact Us page or the chat messenger for express shipping options.
Waitlist Shipping
I ship all paid invoices the second business day. I need one business day to process your order and waitlisted items. You can track your order at anytime using the website chat or opt-in to text message shipping updates when you check out.
HOW I CAN PROVIDE YOU THE BEST SERVICE
Email Spam/Promotions Tab
5DollaDivas Shopify invoices may end up in your SPAM or PROMOTIONS folder. Please check after the sale to ensure my emails are being received (whitelisted).
Questions About Your Order
If I need to reach you regarding your order I will use email and Instagram/Facebook Messenger. Due to Facebook restrictions on contacting you after 24hrs from initial contact, I may need to reach you from my personal account Felisha Renee. If I am not your current Instagram/Facebook friend my messages may end up in your SPAM or UNKNOWN folder. Please check these folders for any direct messages from me regarding your order.
Checkout Policy
Checkout links are sent directly to your Facebook or Instagram messenger inbox.
You will receive a direct message 4 hrs before your cart expires.
After your cart expires I will attempt to reach you personally via email and Facebook/Instagram to complete your purchase. Any items in your cart will be automatically released to the waitlist for purchase.
Live Sale Shopping Policy
During a live shopping sale multiple customers are 'bidding' simultaneously to claim an item. If a customer wins an item(s) during a live shopping sale and does not checkout and complete their purchase it negatively impacts sales and the other customer's shopping experience.
Due to repeated 'ghosting' we have to institute a live shopping policy. In the case of a 'ghosted' invoice, I will contact the customer directly. After 3 attempts with no response or if payment is refused the customer will not be able to shop 5DollaDivas live sales without speaking with us directly.
I understand things happen and we all need grace! At the same time we need to respect our commitments to each other as best we can. I work as hard as I'm able to provide good & reliable service and I enjoy it!
Any other questions please ask I'm friendly 🙂
Felisha Renee
Owner, 5DollaDivas